Certified Supply Chain Professional (CSCP) Practice Exam

Which of the following best describes the roles of a demand manager?

1. Setting production schedules only

2. Gathering information on demand and communicating with stakeholders

3. Overseeing supplier contracts

4. Managing inventory levels exclusively

The correct answer is: Gathering information on demand and communicating with stakeholders

The role of a demand manager is fundamentally centered around understanding and analyzing demand patterns, which encompasses gathering data related to customer needs and forecasting future demand. This role is not just about the collection of information but also involves effective communication with various stakeholders, including sales teams, marketing departments, and supply chain partners. By sharing insights and collaborating with these groups, the demand manager ensures that demand signals are accurately interpreted and addressed, leading to better alignment in the supply chain. Options that focus solely on specific tasks, such as setting production schedules, overseeing supplier contracts, or managing inventory levels, do not capture the comprehensive nature of demand management. Supply chain dynamics require a holistic approach where insights about demand are crucial for making informed decisions on production, inventory, and supplier engagement. Thus, the complexity and interactivity of the demand manager's role are best encapsulated by the notion of gathering information on demand and communicating with relevant stakeholders.