Certified Supply Chain Professional (CSCP) Practice Exam

When does access to software as a service end?

1. When the organization updates the software

2. When the user cancels their subscription

3. After a one-time payment is made

4. When the software becomes obsolete

The correct answer is: When the user cancels their subscription

Access to software as a service (SaaS) typically ends when the user cancels their subscription. SaaS is a delivery model where software is accessed over the internet, and users typically pay a subscription fee to utilize the service. Once a subscription is canceled, access to the software and its features is terminated, regardless of the current updates or iterations of the software itself. The other situations mentioned do not inherently lead to the termination of access. Updating the software does not impact a user's ongoing subscription; a one-time payment structure is not common in SaaS since it operates on a subscription model; and software becoming obsolete does not automatically stop access as long as the subscription is maintained. Therefore, the pivotal factor for access termination is tied directly to the status of the subscription.