Certified Supply Chain Professional (CSCP) Practice Exam

What type of commerce involves business transactions between companies and final consumers?

1. B2B

2. B2C

3. C2C

4. G2B

The correct answer is: B2C

The answer is correct because B2C, or Business-to-Consumer commerce, specifically describes transactions that occur between businesses and individual consumers. In this model, businesses sell products or services directly to the end-users, which is the key characteristic defining B2C transactions. The context of B2C commerce includes a wide range of industries, such as retail, e-commerce, and service providers that reach out directly to consumers, making it a fundamental aspect of the overall business landscape. This type of commerce is easily recognizable in everyday life, such as when consumers shop online or visit stores. In contrast, other types of commerce, like B2B (Business-to-Business), focus on transactions between companies, often involving bulk products or services rather than directly catering to individual consumers. C2C (Consumer-to-Consumer) involves transactions between private individuals, typically facilitated by platforms that allow consumers to sell to each other. G2B (Government-to-Business) involves transactions between government entities and businesses, which is a different context altogether.