Certified Supply Chain Professional (CSCP) Practice Exam

What outcome does value stream mapping aim to achieve?

1. Better communication with suppliers

2. More efficient process flow

3. Higher employee satisfaction

4. Improved customer loyalty

The correct answer is: More efficient process flow

Value stream mapping is a powerful tool used in Lean management that focuses on visualizing and analyzing the flow of materials and information required to bring a product or service to a consumer. The primary objective of value stream mapping is to identify and eliminate waste within the process, ultimately leading to a more efficient process flow. By mapping out the current state of operations, organizations can identify bottlenecks, delays, and areas of redundancy, allowing them to streamline activities, reduce lead times, and optimize resource use. As a result, the outcome of enhanced efficiency in process flow contributes directly to faster turnaround times, reduced costs, and improved productivity. This aligns with Lean principles, which prioritize maximizing value while minimizing waste, making it the core purpose of value stream mapping. The other options may have their own benefits but are secondary to the primary goal of improving overall process flow efficiency.