Certified Supply Chain Professional (CSCP) Practice Exam

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Study for the Certified Supply Chain Professional (CSCP) Practice Exam. Prepare with multiple choice questions, each accompanied by hints and explanations. Get ready to ace your exam!

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What does 'design for service' aim to achieve?

  1. To enhance product marketing

  2. To simplify parts and processes for improved after-sale service

  3. To maximize production speed

  4. To improve supplier relations

The correct answer is: To simplify parts and processes for improved after-sale service

'Design for service' primarily aims to simplify parts and processes for improved after-sale service. This approach focuses on creating products that are easier to maintain, repair, and upgrade after they have been sold. By considering serviceability during the design phase, organizations can reduce the complexity of service tasks, making it more efficient for service technicians and enhancing customer satisfaction. This design strategy takes into account not only the initial performance of the product but also the long-term relationship with the customer, ensuring that the service process is straightforward and that necessary parts are easily accessible. As a result, 'design for service' contributes to lower service costs, faster turnaround times for repairs, and improved overall product lifecycle management.