Certified Supply Chain Professional (CSCP) Practice Exam

What characterizes Stage 1 of multiple dysfunction in supply chain management?

1. Advanced web capabilities

2. Strong supply chain leadership

3. Simplest requirements and no supply chain leadership

4. Collaboration among multiple divisions

The correct answer is: Simplest requirements and no supply chain leadership

Stage 1 of multiple dysfunction in supply chain management is characterized by the simplest requirements and the absence of effective supply chain leadership. At this initial stage, organizations often operate in silos, where each department tends to focus solely on its own goals without a coordinated strategy or overarching vision for the supply chain as a whole. In this context, the lack of supply chain leadership means that there is no one guiding the efforts to integrate processes, share data, or collaborate across functions. Consequently, each division may make decisions that are optimal for them individually but detrimental to the overall efficiency and effectiveness of the supply chain. This fragmented approach often leads to inefficiencies, increased costs, and missed opportunities for improvement. Understanding this stage is crucial for identifying the need for development and organization in supply chain processes. It sets the groundwork for appreciating the significance of leadership and inter-departmental collaboration as organizations evolve into more mature stages of supply chain management.