Certified Supply Chain Professional (CSCP) Practice Exam

What activities typically occur during the project closure phase?

1. Drafting new project proposals

2. Handing deliverables over to the customer

3. Allocating additional resources for completion

4. Identifying new risk factors

The correct answer is: Handing deliverables over to the customer

During the project closure phase, one of the primary activities is handing deliverables over to the customer. This step is crucial as it signifies the formal completion of the project. It involves not only delivering the final product or service but also ensuring that it meets the agreed-upon specifications and standards. This handover can include providing documentation, training, and support to facilitate the customer’s ability to utilize the deliverables effectively. Furthermore, this phase typically includes obtaining acceptance from the customer, which is a vital aspect indicating that the project has achieved its objectives and is now officially concluded. This process also helps in fostering customer satisfaction and laying the groundwork for potential future engagements or projects. In contrast, the other activities mentioned do not align with the typical workflow of the project closure phase. Drafting new project proposals typically occurs in the initiating phase of a new project. Allocating additional resources for completion would generally be a concern in the execution phase, where project activities are still ongoing. Identifying new risk factors is also inconsistent with the closure phase, as this phase focuses on completing and formally ending the project rather than assessing new risks.