Certified Supply Chain Professional (CSCP) Practice Exam

In terms of resource management, what is a key feature of SRM portals?

1. Capability to automate invoice processing

2. Ability to view exception-based information and forecasts

3. Facilitating employee communications

4. Generating performance reviews for suppliers

The correct answer is: Ability to view exception-based information and forecasts

The ability to view exception-based information and forecasts is a key feature of Supplier Relationship Management (SRM) portals because they provide stakeholders with significant insights into the supply chain's performance and any issues that may arise. This capability allows businesses to proactively manage supplier relationships by identifying potential problems before they escalate. By focusing on exceptions, companies can channel their resources and attention toward areas that require immediate action, thus enhancing decision-making and optimizing overall supplier performance. In addition to this, the forecasting aspect allows companies to anticipate demand and supply fluctuations, helping to align resources more effectively. This integration of information ensures that supply chain professionals can maintain a strategic edge by making informed decisions based on current and predictive data. Effective use of these capabilities contributes to better supplier collaboration, risk management, and performance improvement in the supply chain context.